FAQ
Noble Elevator is a full-service elevator company providing new elevator installation, modernization, cab renovation, preventative maintenance, repair, testing, and compliance services throughout New York.
From new construction to existing buildings, our team works with developers, general contractors, building owners, property managers, architects, and consultants to provide elevator solutions tailored to each project and property.
Noble Elevator serves New York City, Nassau County, Suffolk County, Long Island, and the East End, with experience working on projects throughout the greater New York area.
Contact our team with your property location to discuss service availability for your building.
Noble Elevator was founded in 1992 and has been serving New York for more than three decades.
Today, Noble remains family-owned and operated and has completed more than 3,000 new elevator installations throughout New York.
Noble works with a wide range of residential, commercial, mixed-use, hospitality, institutional, and other properties.
Our team works with both new construction and existing buildings, tailoring the elevator scope to the equipment, building, project requirements, and long-term needs of the property.
Yes. Noble offers elevator maintenance programs tailored to the building, equipment, usage, and service requirements of each property.
Options can include full maintenance, lubrication service, quarterly maintenance, annual maintenance, and other service arrangements depending on the equipment and needs of the building.
Contact our team to discuss which maintenance program may be appropriate for your property.
Preventative maintenance can include inspection, cleaning, lubrication, adjustment, testing, troubleshooting, and servicing of critical elevator components.
The specific work and frequency depend on the elevator equipment, building usage, service agreement, and applicable requirements.
The goal is to maintain reliable operation while identifying developing issues before they result in larger repairs or unexpected shutdowns.
There is no single maintenance schedule appropriate for every elevator.
Service frequency depends on factors including equipment type, age, condition, usage, building type, and applicable requirements. A heavily used elevator may require a different maintenance program than equipment with limited use.
Noble can evaluate your elevator and recommend a maintenance program appropriate for the property.
Noble provides 24/7 emergency callback service for our maintenance customers.
When unexpected elevator issues occur, our maintenance customers have access to experienced elevator professionals who can respond to service needs and help return equipment to safe operation.
Yes. Building owners and property managers can contact Noble to discuss changing elevator maintenance providers.
Our team can evaluate the existing equipment, review its condition and service requirements, and develop a maintenance program appropriate for the property.
Yes. Noble provides complete elevator installation services for new construction and development projects, from initial planning and coordination through installation, testing, inspection, and turnover.
We work closely with developers, general contractors, architects, consultants, and other trades to coordinate the elevator installation with the overall construction schedule.
Ideally, an elevator contractor should be involved early enough to coordinate elevator requirements with the building's design and construction.
Early coordination can help identify requirements involving the hoistway, pit, overhead, electrical service, machine space, entrances, structural conditions, and other building systems before they become costly construction issues.
If you're planning a project, contact Noble to discuss your elevator requirements and project schedule.
Elevator selection depends on the building, travel distance, capacity, speed, use, design requirements, and other project-specific considerations.
Noble has experience with a range of elevator systems and can work with the project team to determine an appropriate solution for the building.
Noble provides and coordinates required elevator testing and compliance services, including Category 1 (CAT1) and Category 5 (CAT5) testing, along with the independent witnessing and related repair work required for applicable elevators.
CAT1 is an annual no-load safety test required for applicable elevator devices in New York City.
CAT5 is a more comprehensive test generally required every five years for applicable elevators and is performed at rated load and speed.
The testing requirements applicable to a particular elevator depend on the equipment and jurisdiction.
Yes. Noble assists building owners and property managers with NYC DOB elevator violations, testing deficiencies, inspection deficiencies, corrective work, and related compliance requirements.
Our team can review the elevator-related conditions, determine the work required, complete necessary repairs, and assist with coordinating the correction process.
An Affirmation of Correction (AOC) documents that applicable deficiencies identified during an elevator inspection or test have been corrected.
When an AOC is required, the corrective work and filing must be completed within the applicable NYC Department of Buildings deadlines.
Common signs that an elevator may be ready for modernization include increasingly frequent shutdowns, obsolete or difficult-to-source components, inconsistent performance, outdated controls, long repair times, and equipment approaching the end of its practical service life.
A modernization evaluation can help determine which components should be replaced and which existing equipment can continue to perform reliably.
The scope depends on the existing system and the needs of the building.
A comprehensive modernization can include upgrades to controllers, machines, drives, door equipment, fixtures, wiring, operating systems, and other major elevator components, as well as improvements associated with current code and accessibility requirements.
Noble develops modernization scopes based on the condition of the existing equipment rather than taking a one-size-fits-all approach.
Not necessarily.
Depending on the condition of the equipment, some components may be suitable for continued use while others require replacement or upgrading. Noble can evaluate the existing system and develop a modernization scope appropriate for the building, equipment, budget, and long-term objectives.
Yes. Noble provides cosmetic elevator upgrades and cab renovations in addition to full mechanical and electrical modernizations.
Cab renovations can include new wall panels, flooring, ceilings, lighting, handrails, doors, entrances, fixtures, and other finishes.
This can be an effective option for a building with functioning elevator equipment but an outdated cab or interior.
Noble works with developers, general contractors, building owners, property managers, architects, elevator consultants, and other construction professionals throughout New York.
Whether the project involves a new development, an existing building, a modernization, or ongoing elevator maintenance, our team coordinates with the appropriate parties throughout the process.
Contact Noble with your building address, project type, elevator information, and a brief description of the work you need.
For new installations and modernization projects, plans, specifications, equipment information, or consultant documents can also help our team understand the scope of work.
We'll review the information and work with you to determine the appropriate next steps.
Absolutely.
You don't need to know the technical solution before contacting us. Tell us about your building, elevator, and the issue or project you're considering, and our team can help determine the appropriate next step.
Have a question about your elevator or an upcoming project? Contact Noble Elevator to speak with our team.